HEMIC's Nurse Triage Program

A Nurse Triage Program reduces workplace injuries and their costs, ensuring immediate and appropriate care for injured workers. 

HEMIC is pleased to offer a Nurse Triage Program free-of-charge to our policyholders and available 24/7. The first moments when an employee is hurt on the job are critical, but not every employee or manager knows what to do. Having the immediate support of a triage nurse can make a difference in the outcome, with positive impacts for both the injured worker and the employer. 

What are the benefits of a Nurse Triage Program?

Using the Nurse Triage Program can help to better manage medical care and improve outcomes by preventing delays in treatment and ensuring quality care. It can also reduce unnecessary costs and result in less time away from work and on temporary disability.  HEMIC’s comprehensive, care-focused Nurse Triage Program is designed to help injured workers and their managers by enabling them to respond confidently and immediately to workplace injuries with the most appropriate course of action.

When are Triage Nurses available?

HEMIC’s triage nurses are available around the clock through our call center to help provide appropriate response if a worker is injured, avoiding delays in treatment and resulting in higher-quality patient care with better outcomes.

• Evaluate the injury and determine and effective, immediate course of action.  
• Recommend the appropriate level of care based on type/seriousness of injury 
• Recommend next steps, such as administering first aid or visiting an occupational clinic, physician, urgent care or emergency room. 
• Assists in completing and filing the Employer’s Report of Injury (WC-1) form. 

Get started with HEMIC’s Nurse Triage Program 

The Nurse Triage Program is available to all HEMIC policyholders. 
To learn more about the program, call (808) 208-8272. 

About HEMIC Workers’ Compensation Insurance 

As Hawai‘i’s largest workers’ compensation carrier, we serve the range of Hawai‘i’s businesses from “mom and pop” shops to large operations that include small to large deductible programs, with a dedication to service, and unmatched claims handling. From safety credits and the HEMIC Safety Suite, to our ‘AePay “pay-as-you-go" program, and a dividend program that rewards loyalty and good performance, we help employers create a culture of safety, save time and money, and benefit their bottom line.  

Learn more about HEMIC’s offerings.