Policyholders Impacted by COVID-19:

Temporary Suspension of Premium Payment Program

Recently, Governor Ige issued directives for the State of Hawai`i to limit the spread of the COVID-19 virus. At HEMIC, we recognize that these measures will significantly impact many of our policyholders — including restaurants, bars, retail stores, services and other businesses — and we want to reassure them of our support during this time of need.

In an effort to do our part, we are pleased to offer financial relief to policyholders impacted by this sudden loss of business. If you have clients whose business has been closed or significantly curtailed as a result of the State’s directives, HEMIC will temporarily suspend premium collections for invoices with due dates through April 30, 2020.

To request this support on behalf of your client:

1. Complete the fillable form: Request for Temporary Suspension of Premium Payments.
2. Submit fully completed form to
3. You will receive an email notification of your client’s qualification.
4. Clients reporting payroll through `AePay should continue to do so, even if payroll is $0.

We are pleased to provide this assistance to our mutual clients. Mahalo for your continued support!

Commitment to Our Agents

Over the past twenty years, HEMIC has grown into Hawai`i’s leading provider of workers’ compensation insurance. Today, we serve over 6,500 businesses and 75,000 workers with a spirit of excellence and innovation. As we continue to grow with the recent launch of a new Temporary Disability Insurance (TDI) product via Employers’ Protective Insurance Company, our wholly owned subsidiary, we value the relationships we’ve developed with our fantastic network of agents more than ever.

We owe a large part of our continued success to the incredible individuals who have partnered with us throughout our journey. Each of our agency partners are an extension of the HEMIC team and it’s our pleasure to work hand-in-hand creating custom workers’ compensation solutions for ourmutual customers.

As a 100% locally-owned and operated company, we understand the unique nuances of the Hawai`i insurance landscape. Our safety teams’ collective experience enables them to work with employers of all sizes and industries to develop customized safety programs that work. Throughout our growth, we’ve recruited top insurance talent and invested in state-of-the-art technology to ensure that our customers and agents always receive the very best customer care and claims handling service.

Being headquartered in Honolulu allows us to proactively educate our agents on legislative changes that affect our combined businesses and policyholders. Our agents know that we are equipped to handle all of the unique challenges Hawai`i business owners face in the workplace.

Contact us to learn more.